Frequently Asked Questions
We’re a small, family-run business based in Chicago, Illinois 🇺🇸. We’re not some faceless megastore — we actually pack your orders by hand, answer your messages ourselves, and care deeply about what we send out. You support real people when you shop with us ❤️
No hard feelings! If it’s unused and within 30 days, send it back and we’ll refund you — no drama. We want happy customers, not hostages 😄
Ugh, we hate that too. Sometimes shipping carriers aren’t gentle. Just take a few quick photos, send them to us, and we’ll either refund or replace — simple as that.
Yes! If you see it on the site, it’s ready to ship from our US location. No “coming soon,” no long wait times, no dropshipping nonsense.
We focus on useful, quality items people actually need — not just trendy junk. Plus, we treat you like a person, not a sales number. We respond fast, ship faster, and truly appreciate every order. That’s our edge.